Customer Service Gate Agent

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Gate Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers with boarding the aircraft.

This role monitors computerized passenger boarding, assists customers with special needs, and changes customer flight itinerary as required. The successful candidate will successfully complete the Gate Agent training course, lift seventy (70) pounds, and work all shifts. This position reports to the General Manager.

Work occurs in an airport ramp environment subject to varied weather conditions and elevated noise levels, using telephones, computers, and other office equipment. All shifts include weekends, nights, holidays, and irregular shifts. Frequent physical demands include stooping, bending, kneeling, walking, standing, reaching, lifting, and climbing stairs.

Join a team that works hard, cares for each other, and offers plenty of opportunities to grow. We can’t wait to share our passion for aviation with you. Employment includes paid training and a comprehensive benefit package.