Customer Service Gate Agent - Part-Time

At Piedmont Airlines, our strength is delivering industry-leading service to customers and airline partners. Join as a Customer Service Gate Agent in Ground Handling to assist passengers with boarding aircraft. Monitor computerized passenger boarding, help with special needs, and change flight itineraries as required.

The role involves assisting passengers in boarding and disembarking flights, operating the Jetway, and supporting customers including wheelchairs and unaccompanied minors. Change seat assignments and itineraries while working as a team to provide excellent customer service. Meet corporate objectives in a high-energy airport environment.

Work in an airport ramp setting subject to varied weather conditions and elevated noise levels, using telephones, computers, and office equipment. Handle all shifts including weekends, nights, holidays, and irregular hours. Physical demands include frequent stooping, bending, lifting up to 70 pounds, and pushing wheelchairs.

Successful candidates complete Gate Agent training and offer opportunities to grow with a caring team. Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on American Airlines network, and medical/dental. Employment contingent on driver's license, background checks, and drug screen.