Customer Service Agent (CSA)

Blue Handling provides Ground Handling services to Ryanair at its largest European base and is currently recruiting Customer Service Agents for the Ground Operations team at Stansted Airport. These are exciting roles at the forefront of our Stansted operation, working airside with a financially secure airline to deliver a range of customer services to passengers.

In this role, you will assist and guide passengers in the check-in area, process baggage, and board passengers onto their respective flights. You will also provide passenger assistance, handle customer complaints, and perform other duties as assigned.

These roles are full-time and permanent positions with a set roster pattern of 4 days on, 2 days off. No previous airport or aviation experience is required, as our fantastic training team will prepare you with both classroom and practical training.

This role is ideal if you want to kickstart your career in aviation. With regular promotion opportunities before each new season due to projected growth, you can build a long-term career in ground operations.