Airport Operations Representative - Public Safety Communication Center

13h13 hours ago

City and County of Denver

US · Full-time · $78,000 – $78,000

About this role

Working at an airport can be both challenging and fulfilling. You’ll witness the arrival and departure of various aircraft at DEN, the 3rd busiest airport in the United States. You will be solving problems and dispatching resources to incidents on DEN property in a very dynamic and fast paced environment.

You would be working in the Emergency Communications Center at DEN. You will be the lifeline between our customers, Airfield, Denver Fire, Terminal Ops, Security Access Controls, and more. Your quick thinking and effective communication can save lives and provide crucial assistance during emergencies.

Every call you handle and every situation you manage directly impacts the well-being of our community. The sense of fulfillment and purpose you’ll experience in this role is unparalleled. If you’re ready to embark on a rewarding career as an AOR, watch the video and apply directly to make a difference.

The City and County of Denver offers a competitive salary commensurate with education and experience. The target starting hourly range for this position is $31.33 to $39 per hour. External 2026 new hires are potentially eligible for up to a $2,500 sign on bonus.

Requirements

Ability to work 100% on site at the Communications Center at Denver International Airport
Willingness to work nights, weekends, and holidays as scheduled
Readiness to support mandatory on-call snow overtime
Capacity to handle a very dynamic and fast paced emergency communications environment

Responsibilities

Solve problems and dispatch resources to incidents on DEN property in a dynamic environment
Serve as the lifeline between customers, Airfield, Denver Fire, Terminal Ops, and Security Access Controls
Handle calls and manage situations that directly impact community well-being during emergencies
Work in the Emergency Communications Center supporting airport operations at the 3rd busiest U.S. airport
Provide critical assistance and coordinate responses across multiple airport stakeholders

Benefits

Medical Plans, Dental, Vision Insurance
Pension Plan for Life (Employee contributes 8.45%, Employer matches at 17.95%) and 457 (b) Retirement Plan
PTO (over 3 weeks in your first year) and 12 paid holidays
STD, LTD, HSA, FSA, Life Insurance
EcoPass (unlimited free RTD bus/train rides)
Up to $2,500 sign on bonus for eligible external 2026 new hires
Shift differentials for swing and overnight hours