Airport Operations Center Supervisor

5d5 days ago

City of Charlotte

Charlotte, US · Full-time · $66,000 – $82,000

About this role

Supervise and participate in the work of Airport Operations Center Coordinators at Charlotte Douglas International Airport. Organize shift resources, assign tasks, provide training, handle scheduling, conduct performance reviews, and relay complex oral and written instructions. Act decisively with independent judgment within established rules and procedures.

Provide assistance to tenants, contractors, the traveling public, and airport employees while establishing effective working relationships. Respond calmly and effectively in emergency situations to ensure safety of persons and security of property. Represent the airport in a professional, positive manner.

Assist the Joint Operations Center Manager with 24/7/365 administrative duty officer responsibilities. Communicate effectively verbally and in writing, including operating radio equipment. Maintain accurate records and produce reports as needed.

Join the City of Charlotte's Aviation Department, committed to delivering quality public services and promoting safety, health, and quality of life. Value teamwork, openness, accountability, productivity, and employee development in a diverse, inclusive environment. Collaborate with stakeholders to make informed decisions.

Requirements

Bachelor's Degree in Aviation Management/Administration, Business Administration, Public Administration or related field plus three years of experience
Or Associate’s Degree in Aviation Management/Administration, Business Administration, Public Administration or related field plus five years of experience
Or High School Diploma or Equivalent and seven years of experience
Work experience in Airport Operations at an FAR Part 139 certified airport preferred
Knowledge of FAR Parts 139 and TSR Part 1542
Knowledge of ICS/NIMS
Knowledge of airport operations and telecommunications skills
Knowledge of airport locations, processes, and emergency response

Responsibilities

Supervise and participate in the work of Airport Operations Center Coordinators
Organize shift resources, assign tasks, train staff, schedule shifts, and conduct performance reviews
Provide assistance to tenants, contractors, the traveling public, and airport employees
Respond calmly and effectively in emergency situations
Assist Joint Operations Center Manager with 24/7/365 administrative duty officer responsibilities
Communicate effectively verbally and in writing, including operating radio equipment
Maintain accurate records and produce reports