About this role
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies, providing services to over 100 airlines across 61 airports in the U.S. and Canada. We are home to over 12,000 team members supporting over 1.5 billion kilos and over 400,000 departures annually.
As a Ground Ramp Lead, you will oversee daily ramp operations, ensuring the efficient and safe handling of aircraft on the ground. Your day-to-day involves supervising a team of ramp agents, coordinating tasks, and ensuring compliance with safety and operational standards.
You will lead and supervise ramp agents in the safe loading, unloading, and movement of aircraft, while ensuring timely and efficient turnaround of aircraft including baggage and cargo handling. You will coordinate the use of ground support equipment and resources, perform safety checks, and communicate with flight crews and ground teams to keep operations running smoothly.
AGI is committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry, and this role offers the opportunity to train and mentor ramp agents while troubleshooting issues on the ramp to minimize delays.
Requirements
- Ability to work in a fast-paced, safety-obsessed aviation environment
- Experience supervising or leading a team in a ground handling or airport operations setting
- Knowledge of aircraft ground handling procedures, including loading, unloading, and movement
- Familiarity with ground support equipment and proper maintenance practices
- Strong problem-solving skills to troubleshoot and resolve ramp issues quickly
- Commitment to safety, security, and compliance with aviation regulations
- Ability to communicate effectively with flight crews, ground teams, and other departments
Responsibilities
- Lead and supervise ramp agents in the safe loading, unloading, and movement of aircraft
- Ensure timely and efficient turnaround of aircraft, including baggage and cargo handling
- Coordinate the use of ground support equipment and resources, ensuring proper handling and maintenance
- Perform safety checks on equipment and ensure team compliance with aviation regulations
- Communicate with flight crews, ground teams, and other departments to coordinate operations
- Troubleshoot and resolve issues on the ramp to minimize delays
- Train and mentor ramp agents, ensuring adherence to safety standards and operational procedures
Benefits
- Work with a leading ground handling company serving 100+ airlines
- Opportunity to train and mentor ramp agents in a safety-focused environment
- Be part of a team with a strong reputation in aviation ground services
- Join a growing company with over 12,000 team members across the U.S. and Canada
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