Cargo Agent

2w2 weeks ago

Menzies

Dallas, US · Full-time · $33,000 – $40,000

About this role

Menzies has been driven by people, passion, and pride since 1833. We have developed into a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations across 65 countries. At the heart of our business is our people.

In this role, you will compile documents on import and export cargo shipments, expedite cargo from the warehouse, and assist customers in tracking their shipments. You will deal directly with customers either by telephone or in person and handle cash transactions for freight release.

You will meet passenger flights to exchange documents and clear general declarations through the Immigration CBP office. You work with government agencies to clear shipments for import and ensure all local airport, TSA, CBP, and FAA rules are followed.

Safety and security are paramount. You will take reasonable care of the health, safety, and well-being of yourself and others. The company enforces a Substance Misuse Policy with regular testing, and you must follow all security procedures as required.

Requirements

Must be 18 years of age or older.
Possess and maintain a valid US driver's license.
Must be able to pass all pre-employment testing to include drug testing and a physical.
Highly organized with the ability to multi-task and continually prioritize responsibilities.
Excellent communication skills and client-service orientation.
Proficiency with 10key and typing 35 wpm.

Responsibilities

Examine manifests, bills of lading, and air waybills to determine work procedures for releasing cargo.
Notify consignees or representatives regarding arrival dates, customs clearance requirements, and tonnage shipment.
Meet passenger flights and clear general declarations through the Immigration CBP office.
Handle cash transactions and collect payments from customers for freight prior to release.
Authorize final approval for cargo release.
Work with government agencies to clear shipments for import.
Ensure all local airport, TSA, CBP, and FAA rules are followed.
Recognize dangerous goods upon receiving.