Ramp Agent

5d5 days ago

G2 Secure Staff

Irving, US · Full-time · $30,000 – $45,000

About this role

Ramp Agents are responsible for providing ground support for inbound and outbound aircraft. This includes baggage handling, mail and freight handling, aircraft servicing, driving motorized equipment, and cleaning of aircraft interiors. The role ensures smooth operations across various airport locations.

Daily tasks involve loading and unloading passenger baggage, U.S. Mail, freight, and express parcels, transporting them to and from airport areas. Agents operate servicing equipment for electrical power, engine starts, lavatories, water service, and deicing where applicable. They also guide aircraft safely using visual, hand, verbal, and electronic communications.

Work occurs in a fast-paced airport environment with non-routine situations like weather delays, mechanical issues, and passenger assistance. Agents must cope with extreme climatic conditions including heat over 100 degrees, cold below 0, high winds, rain, ice, and snow. Safety of personnel, passengers, equipment, and aircraft remains the top priority at all times.

Agents pull computer work assignments, complete reports accurately, and maintain work areas. They adhere to FAA, airline, company, and airport regulations while projecting a positive image. The role supports team efforts through courteous interactions with clients, staff, and the public.

Requirements

High School diploma or equivalent
Must be 18 years of age or older
Must have valid driver's license and clear driving record
Must have reliable telephone and transportation
Must be able to do repeated heavy lifting up to 70 lbs for extended periods
Must be willing to work in extreme heat, cold, high winds, rain, ice, and snow
Must pass pre-employment and random drug tests and criminal background check
Must be able to read, write, understand, and verbally direct in English

Responsibilities

Handle and care for passenger baggage, including loading, unloading, and transportation to and from airport locations
Handle and care of U.S. Mail, freight, and express parcels, loading, unloading, and transporting to airport locations
Perform all ground handling in accordance with customer and G2 specifications
Operate aircraft servicing equipment for electrical, engine start, lavatories, water service, and deicing
Provide safe guidance of aircraft to and from parked areas, taxiways, and gates using visual, hand, verbal, and electronic communications
Push or tow aircraft to and from designated locations on the airport
Assist disabled passengers in and out of the aircraft
Thoroughly clean aircraft interiors, including turn and overnight cleaning as directed