Ramp / Passenger Service Agent - Part-Time

2w2 weeks ago

Worldwide Flight Services

Sioux Falls, US · Full-time · $30,000 – $30,000

About this role

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, striving to be an exceptional leader in our industry.

As a part-time Airline Services Agent, you will support both ramp operations and passenger services at the airport. Your day includes loading and unloading baggage and cargo, marshaling aircraft, operating ground support equipment, and assisting passengers with check-in, boarding, ticketing, and baggage handling.

You will work alongside a team of cargo, passenger, ramp handling, and technical service experts across 164 airport locations worldwide. The role requires strong attention to safety, compliance with airport regulations, and excellent customer service skills to ensure smooth and efficient airport operations.

This position offers the opportunity to build a career in aviation with a global leader. Watch a day in the life of a Ramp Agent or Passenger Service Agent to see what your future could look like.

Requirements

Strong attention to safety and compliance with airport regulations
Excellent customer service skills
Ability to operate ground support equipment (training provided)
Ability to work in various weather conditions
Must be able to lift and move heavy baggage and cargo
Ability to coordinate with flight crews, ground control, and team members
Must be at least 18 years of age
Valid driver's license and ability to pass a background check and drug screening

Responsibilities

Load and unload baggage and cargo from aircraft efficiently and safely
Marshal aircraft to and from gates using hand signals and communication equipment
Operate ground support equipment such as tugs, belt loaders, and forklifts
Assist passengers with check-in, boarding, ticketing, and baggage handling
Handle baggage claims, transfers, and lost and found activities
Conduct pre- and post-flight safety inspections of equipment and ramp areas
Complete required flight paperwork, including weight and balance reports
Work in various weather conditions, including extreme heat, cold, and rain