About this role
The Ground Ramp Lead oversees daily ramp operations, ensuring the efficient and safe handling of aircraft on the ground. This role involves supervising a team of ramp agents, coordinating tasks, and ensuring compliance with safety and operational standards. Enjoy working in a fast-paced, safety-obsessed aviation environment.
Daily tasks include leading safe loading, unloading, and movement of aircraft while ensuring timely turnarounds with baggage and cargo handling. Coordinate ground support equipment use, perform safety checks, and troubleshoot issues to minimize delays. Communicate effectively with flight crews, ground teams, and departments for smooth operations.
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies, serving 100+ airlines across 61 airports in the U.S. and Canada. Home to over 12,000 team members supporting 1.5B kilos and 400K departures, AGI maintains a strong reputation in aviation ground services. Committed to the highest quality service and outstanding safety track record.
As AGI continues to grow, it seeks the best talent in the industry. Team members train and mentor ramp agents to uphold safety standards and procedures. Prioritize safety, security, and compliance in all ramp activities.
Requirements
- Experience in ramp operations and aircraft ground handling
- Supervisory experience leading ramp agent teams
- Knowledge of aviation safety regulations and compliance standards
- Familiarity with ground support equipment operation and maintenance
- Ability to coordinate with flight crews and ground operations teams
- Understanding of procedures for baggage and cargo handling on the ramp
- Training experience in ramp safety and operational procedures
Responsibilities
- Lead and supervise ramp agents in the safe loading, unloading, and movement of aircraft
- Ensure timely and efficient turnaround of aircraft, including baggage and cargo handling
- Coordinate the use of ground support equipment and resources, ensuring proper handling and maintenance
- Perform safety checks on equipment and ensure team compliance with aviation regulations
- Communicate with flight crews, ground teams, and other departments to coordinate operations
- Troubleshoot and resolve issues on the ramp to minimize delays
- Train and mentor ramp agents, ensuring adherence to safety standards and operational procedures
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